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Investor Relations FAQ

Where is The J.M. Smucker Co. headquartered?

One Strawberry Lane
Orrville, Ohio 44667

What is The J. M. Smucker Co. fiscal year?

The J. M. Smucker Co. fiscal year begins May 1 and ends April 30.

What is The J. M. Smucker Co. ticker symbol and on what exchange does Smucker stock trade?

SJM - New York Stock Exchange

How can I get a copy of The J. M. Smucker Co. annual report or proxy statement?

You can view and print the annual report or proxy statement in the Annual Report / Proxy Statement section. A printed copy of the report(s) can also be obtained by requesting one through the Information Request service.

How can I get a copy of The J. M. Smucker Co. Corporate Responsibility Report?

The J. M. Smucker Co. Corporate Responsibility Report is now available in the Online Investor Kit. We encourage you to direct all Corporate Responsibility Report inquiries and comments to us via email at

How can I get copies of The J. M. Smucker Co. quarterly reports?

Quarterly filings can be viewed and printed in the SEC Filings section.

When does The J. M. Smucker Co. hold its Annual Meeting?

The Company's annual meeting is typically held in mid-August.

What is The J. M. Smucker Co. CUSIP number?

The Company's CUSIP number is 832696405.

Who is on The J. M. Smucker Co. Board of Directors?

The Board of Directors are listed in the Corporate Governance section.

Who is the Independent Registered Public Accounting Firm for The J. M. Smucker Co.?

Ernst & Young LLP

What analysts cover The J. M. Smucker Co. and how can I receive an analyst report?

The analysts who routinely cover the Company are listed in the Analyst Coverage section. You may contact any of the analysts listed to obtain a report on the Company.

When was The J. M. Smucker Co. initial public offering?
The J. M. Smucker Company was founded in 1897 and made public in 1959.
Does The J. M. Smucker Co. have more than one class of common stock?

The Company currently maintains only SJM (common) shares. From September 30, 1991 until August 29, 2000, the Company maintained Class A common shares (SJM.A) and Class B common shares (SJM.B). Effective August 29, 2000, SJM.A and SJM.B were converted to SJM shares.

Stock Split History:

11/09/59 First sold to public (Over the Counter)

10/20/65 First sold on NYSE 3/1 split

05/02/83 2/1 split

11/18/85 2/1 split

05/18/90 2/1 split

09/30/91 Class B distribution (one B common share distributed for every A common share held). To determine the cost basis of shares after the Class B distribution, first compute the basis of Class A shares prior to the distribution. 48.7885% of this basis should be allocated to Class A. While the remaining 51.2115% being allocated to Class B.

08/29/00 Class A common shares and Class B common shares combined into new class titled Common Shares (SJM).

06/01/02 Smucker Common Shares held on May 31, 2002, ("old" Smucker shares) were converted into new Smucker shares at a rate of .9451 new shares for every old share held. Additionally, Procter & Gamble shareholders as of 5/29/02 received 1 new Smucker share for every 50 Procter & Gamble shares of stock held related to the Jif and Crisco transaction. If you are a registered shareholder and have not converted your old Smucker shares into new Smucker shares, please contact Computershare at 800-456- 1169.

Has The J. M. Smucker Co. issued any preferred stock?


Who is the transfer agent for the Company and how do I contact them?

Computershare Investor Services is the transfer agent for the Company and their contact information is as follows:

For regular delivery:
Computershare, Inc.
PO BOX 43006
Providence RI 02940-3006

For overnight delivery:
Computershare, Inc.
150 Royall Street, Suite 101
Canton MA 02021

Phone outside of U.S., Canada, and Puerto Rico: 312-360-5254


Whom do I contact when I have questions about my Smucker shares?

If you are a street-name holder (shares held in the name of a brokerage, bank, trust, or other nominee), please contact your representative at your financial institution.

If you are a registered shareholder, please contact our transfer agent, Computershare Investor Services, above, for questions pertaining to:

  • Computershare Investment Plan ("CIP")
    • direct purchase of Company common shares
    • dividend reinvestment
    • automatic monthly cash investments
  • Book-entry share ownership
  • Share transfer matters (including name changes, gifting, and inheritances)
  • Direct deposit of dividend payments
  • Nonreceipt of dividend checks
  • Lost share certificates
  • Changes of address
  • Online shareholder account access
  • Form 1099 income inquiries (including requests for duplicate copies)

For other questions, you may also contact The J. M. Smucker Co. Shareholder Services department by calling (330) 684-3838, submitting your inquiry through the Information Request form, or writing to:

The J. M. Smucker Co.
Shareholder Services
Strawberry Lane
Orrville, OH 44667

If I am a registered shareholder (shares held through Computershare Investor Services), can I have online access to my shareholder account?

Yes. Computershare offers a service on their website called "Investor Centre." To register your account and become a member of Investor Centre or to obtain additional information, click on the link below to access the Investor Centre page located on Computershare's website. Once you are a member of Investor Centre, you will have the ability to view your account balance, buy and sell shares online, update your address information, and much more. If you have additional questions about Investor Centre, you may speak with a Computershare representative at (800) 456-1169. Click Here to access the Investor Centre

Does The J. M. Smucker Co. have a Direct Stock Purchase/Dividend Reinvestment Plan? If so, where can I find additional information regarding this program?

Yes. The program, called "Computershare Investment Plan", is sponsored and administered by Computershare Trust Company, Inc. Information regarding this program can be accessed by clicking on the Computershare link below. The website includes a plan brochure and enrollment form, as well as a list of fees associated with the program. Please call Computershare at (800) 456-1169 for questions relating to the program. Click Here to access Computershare Investment Plan.


If you are a registered shareholder (Smucker shares are held through Computershare Investor Services) and, you need to obtain a form to complete any of the following transactions, please click the link below to obtain the information you need from Computershare’s website.

  • Change of address
  • Transfer of shares (including name changes)
  • Lost share certificates
  • W-9 certification

Click Here

You have a question relating to any of the following items, please contact Computershare at 800-456-1169, for assistance.

  • Loss or non-receipt of a dividend check
  • Dividend payments
  • Form 1099 DIV
  • Form 1099 B
Does The J. M. Smucker Co. pay dividends and if so, when?

The Company has issued dividends consistently each year since 1960. Dividends are paid on a quarterly basis, and historically, have been paid in March, June, September and December. For more information, you can go to the Stock Trading and Dividend Information section.

How does the Company's time phased voting work?

All Smucker common shares owned as of November 6, 2008, are entitled to ten votes per share on specific matters detailed in the Company's Amended Articles of Incorporation. For shares purchased on or after November 6, 2008, or for which a change in beneficial ownership has taken place after November 6, 2008, each share is entitled to one vote per share until four years have passed. After four years, if there has been no change in beneficial ownership during that time, each share is entitled to ten votes per share on specific matters detailed in the Company's Amended Articles of Incorporation. The Amended Articles of Incorporation are located in the Corporate Governance section.

When did the Company complete the merger of The Folgers Coffee Business?

On November 6, 2008, the Company completed a merger transaction with The Folgers Coffee Company ("Folgers"), a subsidiary of The Procter & Gamble Company ("P&G").

I participated in the exchange of Procter & Gamble Company common shares of The Folgers Coffee Company, which ultimately were exchanged for common shares of The J. M. Smucker Co. When did the transaction close?

The exchange period expired at midnight on November 5, 2008, and the transaction closed on November 6, 2008.

How many Smucker common shares did I receive for each P&G common share which was accepted in the tender?

You should receive 1.6342 Smucker common shares for each P&G common share that was accepted in the tender offer. Any fractional shares will be paid out in cash.

Why didn't all the shares I tendered get exchanged?

P&G established the proration factor for the shares tendered. Odd-lot shareholders were not subject to the proration.

When did the Company acquire International Multifoods Corporation?

In June 2004, The J. M. Smucker Co. acquired International Multifoods Corporation. In this acquisition, the Company added Pillsbury® baking mixes and ready-to-spread frostings; Hungry Jack® pancake mixes and syrups; and Martha White® baking mixes and ingredients in the U.S., along with Robin Hood® flour and baking mixes and Bick's® pickles and condiments in Canada.

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