Have a question related to your Smucker shareholder account? Please contact our transfer agent and registrar, Computershare Investor Services, LLC.
How to Get In Touch
Use the Computershare Online Assistant for help 24/7.
800-456-1169 (U.S., Canada, and Puerto Rico) 312-360-5254 (All other locations)
P.O. BOX 505000
Louisville, KY 40233-5000
462 South 4th Street, Suite 1600
Louisville, KY 40202
Common Support Inquiries
- Managing Your Computershare Investment Plan ("CIP")
- Direct purchases of Company common shares
- Dividend reinvestments
- Automatic monthly cash investments
- Book-entry share ownership
- Share transfer matters (including name changes, gifting, and inheritances)
- Direct deposit of dividend payments
- Non-receipt of dividend checks
- Lost share certificates
- Changes of address
- Online shareholder account access
- Form 1099 income inquiries (including request for duplicate copies)
Computershare Investor Center
Register your account for convenient online access, market data research and important shareholder communications.
General Shareholder Inquiries
Looking for more information about investing in The J.M. Smucker Company? Contact Smucker Shareholder Services at 330-684-3838 or through our Online Contact Form.