Shareholder Support

Have a question related to your Smucker shareholder account? Please contact our transfer agent and registrar, Computershare Investor Services, LLC.

How to Get In Touch


Use the Computershare Online Assistant for help 24/7.


800-456-1169 (U.S., Canada, and Puerto Rico) 312-360-5254 (All other locations)


Regular Delivery:
Computershare Inc
P.O. BOX 505000
Louisville, KY 40233-5000
United States
Overnight Delivery:
Computershare Inc
462 South 4th Street, Suite 1600
Louisville, KY 40202
United States

Common Support Inquiries

  • Managing Your Computershare Investment Plan ("CIP")
    • Direct purchases of Company common shares
    • Dividend reinvestments
    • Automatic monthly cash investments
  • Book-entry share ownership
  • Share transfer matters (including name changes, gifting, and inheritances)
  • Direct deposit of dividend payments
  • Non-receipt of dividend checks
  • Lost share certificates
  • Changes of address
  • Online shareholder account access
  • Form 1099 income inquiries (including request for duplicate copies)

Computershare Investor Center

Register your account for convenient online access, market data research and important shareholder communications.


General Shareholder Inquiries

Looking for more information about investing in The J.M. Smucker Company? Contact Smucker Shareholder Services at 330-684-3838 or through our Online Contact Form.