How to get In touch


Use the Computershare Online Assistant for help 24/7.


contact us by phone 800-456-1169 (U.S., Canada, and Puerto Rico)
contact us by phone 312-360-5254 (All other locations)


Regular Delivery:

Computershare Inc
P.O. Box 43078
Providence RI 02940-3078
United States

Overnight Delivery:

Computershare Inc
150 Royall St., Suite 101
Canton, MA 02021
United States

Common Support Inquiries

  • Managing Your Computershare Investment Plan ("CIP")
    • Direct purchases of Company common shares
    • Dividend reinvestments
    • Automatic monthly cash investments
  • Book-entry share ownership
  • Share transfer matters (including name changes, gifting, and inheritances)
  • Direct deposit of dividend payments
  • Non-receipt of dividend checks
  • Lost share certificates
  • Changes of address
  • Online shareholder account access
  • Form 1099 income inquiries (including request for duplicate copies)

Computershare Investor Center

Register your account for convenient online access, market data research and important shareholder communications.

Sign Up

General Shareholder Inquiries

Looking for more information about investing in The J.M. Smucker Co.? Contact Smucker Shareholder Services at contact us by phone 330-684-3838 or through our Online Contact Form.